Luna Bag (vegan leather) - Eco Onyx

Recycled Leather Bags Inspired By The Moon’s Energy

Influenced by the magnetic power of the moon, Songmont brings a collection of recycled leather handbags that transcends ordinary functionality. The Luna Bags convey a gentle yet resolute attitude towards life, creating a unique bond between fashion and philosophy.

Versatility In Sustainability

Our sustainable Luna Bags are not just for the environmentally conscious, but also for those who appreciate a practical accessory, featuring a versatile design that offers four distinct styles in just one bag, accommodating any occasion without surrendering your individual flair. 

Whether you're attending a business meeting, a casual outing with friends, or an elegant evening event, their design fits seamlessly into any setting. The innovative recycled leather stands out for its eco-friendly attributes and durability, giving the bags a longevity that matches their timeless design.

What sets our Luna Bags apart is their commitment to making a difference — both in fashion and the environment. Every bag showcases the perfect blend of style and sustainability, setting a new standard for eco-friendly bag leather. 

Our Luna Bags, made of recycled leather, are more than just bags. They are statements of change, imbued with the powerful energy of the moon and the spirit of conservation.

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

Return:

We sincerely hope you are happy with your purchase, but if you change your mind, you are free to request a return within 7 days of receipt. Please follow the return process steps below.

Policy

All items purchased are eligible for return or exchange within 7 days of receipt. Please ensure the product you return is in its original condition with all tags attached, invoice and packaging (including cartons, dust bags, etc.) intact. (except returns due to damage or flaws). Otherwise, we will be unable to accept your return and issue a full refund. Please note that customers are responsible for paying for their own shipping costs for returning their item, except for quality issues (damage, stains, etc.). No extra service charge is needed. Any item marked as [SALE] cannot be returned or exchanged. We will notify you once we have received your return and processed your refund. We do not process direct exchanges. We suggest you initiate a return for the refund and place a new order for the preferred item(s) at your earliest convenience.

Please note: Customers are responsible for any customs duties and fees incurred due to personal reasons for returns, except in cases of product quality issues or our responsibility.

Process

- For US domestic orders

-To initiate a return, please submit a return request.

Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

1. Log in to your account:
2. In the Email field, enter your email address, and then click Continue.
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Click the order that you want to submit the return for.
6. If your order has more than one item, then select the items that you want to return.
7. Select a return reason and add a note for the store.
8. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. Please note that the return shipping label will expire in 7 days, so please send it back as soon as possible. Write down your order number on a piece of paper and put it in the package. Simply attach the label to the package and drop off with the carrier within 3 days.

Please note that a shipping label fee of 30 USD per item will be deducted from the refund. After the product is returned, you receive a refund.

- Note: You may choose your own shipping carrier to return the order to us, please let us know via email to info.songmont@gmail.com with your order number and tracking number, we will provide the return address after we approve your return request. (Please note that without tracking information we may not be able to process your refund in time). We do not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen, or mishandled. We reserve the right to refuse return of any merchandise that does not meet our return requirements.

- For other region orders

Orders outside of US can be returned using your own choice of shipping carrier at your own cost as we will not be able to provide a return label. We do not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen, or mishandled. We reserve the right to refuse return of any merchandise that does not meet our return requirements.

 -To initiate a return, please submit a return request.

Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

1. Log in to your account:
2. In the Email field, enter your email address, and then click Continue.
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Click the order that you want to submit the return for.
6. If your order has more than one item, then select the items that you want to return.
7. Select a return reason and add a note for the store.
8. Click Request return.

Once our team receive your request, we will send you the return address via email. Please email the tracking number of your return package and the information of the logistics company you have chosen to  info.songmont@gmail.com , along with your order number and the reasons for the return. Once we receive your information, we will approve your return request in our system.

You can arrange the shipment and please write down your order number on a piece of paper and put it in the package. Please send us the tracking number as soon as possible. (Please note that without tracking information we may not be able to process your refund in time.) 

Refund

After your return is received and inspected, we will process your refund back to your original payment method within 14 days. You will also receive an email of confirmation when this is processed.