FAQs

 

How long does it take for my order to be received?

We try to deliver your desired bags, no matter where you are located, as fast as possible. Therefore, we partner with different shipping companies. General delivery times of different shipping agencies are listed below:

 

Region	Shipping Companies	Delivery Time
North America	USPS/UPS/FedEx/DHL/Uniuni/SF Express/China EMS	8-12 business days
Europe	FedEx/DHL/UPS/Royal Mail/La Poste/SF Express/DPD/Express one/Poste ltaliane/Sameday/china EMS	8-12 business days
Oceania	FedEx/DHL/UPS/AU	8-10 business days
East Asia except China	FedEx/DHL/UPS/SF Express/Sagawa	4-10 business days
South America	FedEx/DHL/UPS/China EMS	8-12 business days
Africa	FedEx/DHL/UPS	8-10 business days
Middle East	FedEx/DHL/UPS	6-8 business days

 

 

STATEMENT

All of our products are currently sold directly on our website: songmontofficial.com

Any other website or channels are not authorized to sell our products and customers shall be responsible for any damages or flaws of products they purchased on unauthorized channels. If you find any unauthorized platforms selling counterfeit Songmont products, please don’t hesitate to contact us via email or on social media.

We appreciate your understanding and support and hope to offer the best experience for our customers.

Songmont Team